Frequently Asked Questions

How long will it take for items to ship?

Check your inbox for frequent updates on your order fulfillment status and your tracking number(s).

Orders received before 2PM PT will likely be shipped out same-day, and orders received after that will be shipped out the following day. Most deliveries within the continental US will take 3-5 business days to reach you.

Humaara offers free shipping within the continental US.

Can I cancel my order?

If an order has not yet been fulfilled, you can reach out to customer.care@humaara.com and we'll do our best to cancel the order for you.

If the order is already on its way, we unfortunately cannot cancel it - but we'd be happy to process a return & refund once you receive the order.

What is your return policy?

Humaara offer full refunds, including shipping fees, for items purchased within 30 days from the date of purchase. Please reach out to customer.care@humaara.com to initiate a return.

Items must be unused and in original packaging with all tags attached.

How can I contact a human with my questions?

Feel free to email us at customer.care@humaara.com, and we'll reply to your question as quickly as possible!